Privacy Policy

At Freshtastic, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website freshtastic.co.uk and make use of our services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Order Information: Details of products you purchase, delivery address, and payment information.
  • Technical Data: IP address, browser type, device type, and browsing activity.
  • Usage Data: Information about how you use our website and services.

How We Use This Information

We use the information we collect in the following ways:

  • To Process Orders: To handle and deliver your orders, including managing payments and fees.
  • To Improve Our Services: To understand how our customers use our services and to enhance our website and offerings.
  • To Communicate with You: To send you updates about your orders, respond to your inquiries, and provide customer support.
  • Marketing: To provide you with information about our products, special offers, and promotions (with your consent).

Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party companies that help us operate our business, such as payment processors, delivery companies, and IT service providers.
  • Legal Obligations: When required by law or to protect our rights, property, or safety.
  • No Selling of Personal Data: We will not sell your personal information to any third parties.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal data.
  • Deletion: You can request that we delete your personal data, subject to certain conditions.
  • Objection: You can object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at hello@freshtastic.co.uk.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyse web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@freshtastic.co.uk

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