PRIVACY POLICY

Last Updated 01st August 2024

INTRODUCTION

Welcome to frestastic.co.uk, operated by Fresh Initiatives Ltd (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

COMPANY INFORMATION

Company Name: Fresh Initiatives Ltd
Business Address: 2B Lancaster House, Amy Johnson Way, Blackpool, Lancashire, FY4 2RP
Contact Email: hello@freshtastic.co.uk

PERSONAL DATA WE COLLECT

We collect personal data necessary to facilitate your purchase of goods and the delivery of those goods. This includes:

  • Contact Information: Name, email address, phone number
  • Payment Information: Payment details required for processing transactions
  • Delivery Information: Address and other details necessary for delivery

We collect this data through website forms at checkout or during account registration.

PURPOSE OF DATA COLLECTION

Your personal data is collected and used for the following purposes:

  • To process and fulfill your orders
  • To facilitate the delivery of goods
  • To send promotional emails and offers (if you have opted in)
  • To improve our website and user experience

Third - PARTY SERVICES

We only share critical information with our trusted delivery partner. We do not share your personal data with any other third parties except as required by law.

DATA RETENTION POLICY

We do not have a specific data retention period; data is retained as long as necessary to fulfill the purposes outlined in this policy and in accordance with applicable laws.

USER RIGHTS

You can access, correct, or delete your personal data through your My Account Page or by contacting us at hello@freshtastic.co.uk. We have processes in place to handle data requests, including data portability and the right to be forgotten.

SECURITY MEASURES

All transactions are secured through encryption and other security measures to protect your personal data.

COOKIES & TRACKING TECHNOLOGIES

We use standard cookies to remember login information (if requested) and to track website activity. These cookies help us enhance your browsing experience and understand how our website is used.

MARKETING COMMUNICATIONS

We send marketing communications, such as newsletters and promotional offers. You can opt-in at checkout or during account registration. You can opt-out at any time through the My Account section or by using the unsubscribe link in marketing emails.

DATA COLLECTION FROM MINORS

Our website is not intended for minors (under 16). We do not knowingly collect data from individuals under 16.

UPDATES TO PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be communicated to you via email. Please review the policy periodically for any updates.

GOVERNING LAW

This Privacy Policy is governed by and construed in accordance with the laws of the United Kingdom, including GDPR and the Data Protection Act 2018.

CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at hello@freshtastic.co.uk.